Privacy Policy

This legal text applies to the information we collect from you when you visit our Website, as in the following cases: user registration, using any of our services, collaboration, subscription to our newsletters or personal information provided when filling in online forms.

The present Privacy Policy regulates the processing of personal data belonging to the Website’s users (hereinafter, "User" or "Users", as applicable) performed by Makepik, Also, collected through the use of the services offered on the Website (hereinafter, "Services").

By using and accessing our Website, the User acknowledges that they have read this Privacy Policy and that they fully agree with it. The latest update of this Privacy Policy is indicated at the top of this text and it will become effective immediately upon being posted. Makepik, thus, recommends reviewing this Privacy Policy from time to time.

You must accept the contents of this Policy in order to use or continue using our site. This Privacy Policy detailed herein is also applicable to user of the site or mobile application through mobile or any other similar device.

USER INFORMATION

To avail of certain services on our Websites, users are required to provide certain information for the registration process

We collects different types of personal data, which include:

  • Profile Data: username and password, profile settings (bookmarks, follows, downloads, type of subscription, etc.), comments, responses to surveys and additional or optional information such as links to social networks, profession, city and website.
  • Identity Data: first name and last name and government-issued identification number.
  • Contact Data: email address, telephone number and postal address.
  • Payment Data: payment and billing information, depending on the payment method selected by the User, as well as other details related to information about the purchased services or subscriptions.
  • Technical Data: login information, language, Internet Protocol (IP) address, browser type and version, time zone settings, operating system, browser plug-in types and versions and other technical data used by the User when visiting the Website.
  • Usage Data: information about how the User uses the Website, products and services.
  • Marketing and Communications Data: User’s preferences regarding marketing communications from Makepik and information about enabling and disabling notifications.
  • Data collected from Google apps – Google Docs: information collected from the searches made by the User on the Website without logging in, that is, by an anonymous user. We do not keep any personal data derived from these interactions.

We does not collect any personal data related to sensitive categories (racial or ethnic origin, political opinion, religious or philosophic beliefs, membership in a union, health information and genetic or biometric data).

In case the User is asked to provide personal data, by law or by contract terms, and chooses not to provide them, we may not be able to carry out the contract nor provide them with the service. If this is the case, the User will be notified in advance.

HOW WE COLLECT DATA

We collects data through different interactions, which include:

  • Browsing and using the Website: When a User visits and uses our Website, it stores and collects information automatically using technologies or automatic tools. In general, this collected information is related to technical information about the device, browsing activity and usage patterns. We collect this data through the use of cookies and similar technologies.
  • Subscription to Premium services or subscription to newsletters: When a User registers on our Website or subscribes to our informative newsletter, Makepik stores data to develop the Website, provide the service (free or premium) and offer certain features and options related to the service itself. We also use this data to send information, offers, promotional communications and news about the Services offered by Makepik, which provide services and products within the creative sector through newsletters or any other communication method (including e-mail and phone number).
  • Requests for information about products, services or publications, and requests for Website's support services: Any information received by Makepik will be stored in a file of Makepik and will be used merely to respond to inquiries, suggestions or complaints sent by the Website’s Users. This information include data collected from Contact forms.

COOKIES

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

OUR PURPOSE AND LEGAL BASIS OF DATA WE COLLECT

We mainly use personal data of our Website’s Users in the following cases:

  • To manage and implement the Terms of Use of the Website
  • To create and manage User accounts
  • When the User agrees that their personal data can be collected
  • To provide Premium Services
  • To enter into a collaboration contract
  • Whenever it is required in compliance with legal obligations
  • Whenever it is necessary to ensure the legitimate interest of Freepik Company or third parties

HOW WE KEEP DATA

We store personal information for as long as is needed to fulfill the purposes outlined in this privacy policy and, then, as long as it is permitted by applicable law.

DISCLOSURE OF DATA

We does not transfer nor share collected personal data with third parties external to the company. The information provided will only be used for identifying the User and managing the account on the Website.

We may disclose personal information of our Users to third parties only in cases when it is strictly necessary for Makepik to perform their functions and to comply with the Terms of Use. We may also share personal information with other third parties to ensure compliance with applicable laws, including:

  • Service providers, to manage systems and information technology.
  • Payment platforms, banks and companies involved in the transaction process, to ensure the fulfillment of the necessary transactions.
  • Other possible third parties with which Freepik Company is compelled to share personal data, as permitted or required by law. These include professional advisers such as lawyers, auditors, legal and accounting consultancy services and financial institutions.

Makepik, in compliance with User privacy and data protection of Users, will only rely on service providers which adopt enough and proper technical and organizational measures to ensure that data processing complies with the applicable law regarding data protection and guarantee the protection of Users rights.

DATA SECURITY

Makepik implements strong security controls to safeguard User’s personal information against loss, misuse, unauthorized access, disclosure or alteration.

COMPLAINT SUBMISSION

If you, the User, do not agree with the way Freepik Company processes your personal data, you can contact us by sending an email to support@makepik.com